FAQ


How do I choose the correct size?

Please refer to our Size Guide on each product page. If your dog is between sizes, we recommend choosing the larger size for comfort.

What materials are used?

Our pieces are crafted from carefully selected blends, including wool and premium synthetics, chosen for softness, durability and ease of care.

How long does delivery take?

UK orders typically arrive within 2–4 working days. International delivery times vary by destination. Full details can be found on our Delivery & Returns page.

Are international duties included?

Duties and local taxes may apply depending on the destination country. These charges are determined by local authorities.

Can I return my order?

Returns are accepted within 14 days of delivery, provided items are unused and in resellable condition.

How should I care for my item?

Care instructions are listed on each product page. We recommend gentle washing and natural drying to preserve texture and shape.