Delivery & Returns
United Kingdom
Standard Delivery
2–4 working days
£3.95 — Complimentary on orders over £50
Express Delivery
1–3 working days
£5.95
Orders are dispatched within 1–2 working days. Our warehouse operates Monday to Friday. Orders placed after 14:00 on Friday will be dispatched the following Monday.
Europe
Express International
2–7 business days
£9.00 — Complimentary on orders over £70
United States
Express International
2–11 business days
$12.00 — Complimentary on orders over $90
Rest of World
Express International
2–11 business days
£12.00 — Complimentary on orders over £100
International Duties
Orders shipped outside the UK may be subject to customs duties or local taxes. These charges are determined by the destination country and remain the responsibility of the customer.
Returns
We accept returns within 14 days of delivery.
- Items must be unused, in original packaging, and in resellable condition.
- Customers cover return shipping costs unless the item is faulty.
- Refunds are processed to the original payment method within 5–7 working days after inspection.
To request a return, please contact suppor@aoyeefriendslondon.com and include your order number.
Each order is prepared with care, with comfort and clarity in mind.